Chat - BOTS
The Comprehensive Solution for Modern Business Communication
Chatbots have revolutionized how businesses connect with their customers. By offering quick responses and streamlined interaction, they create a user-friendly experience that saves time, reduces operational costs, and improves overall client satisfaction. Below, we delve into the key points of why chatbots are essential, how we develop them at Marketorium, and the real benefits they can bring to your business.
01
What Is a Chatbot?
A Chatbot is an automated tool designed to simulate conversation with human users, typically over the internet. It can answer questions, guide users through certain tasks, and even provide support 24/7 without the need for constant human supervision.
Chatbots work within popular messaging platforms like Facebook Messenger, Telegram, Slack, and many more, using pre-programmed scripts or artificial intelligence to understand and respond to user inputs. Their ease of use and instant response make them an increasingly popular choice for businesses of all sizes.
02
Why Chatbots Are Essential for Your Business
In this section, we introduce the concept of chatbots and explore how they streamline communication between companies and their audiences, providing efficient, around-the-clock support.
The development of chatbots is a comprehensive solution that helps communicate with users to achieve any goal: informing, engaging, and more. This is usually done through messaging platforms such as Facebook Messenger, Slack, Telegram, or Viber.
BOT | This tool will help you stay in touch with the consumer 24/7 by:
- Answering frequently asked questions
- Providing updates on price changes, discounts, and bonuses
- Informing about new products and services.
They also automate sales systems, reducing routine tasks and simplifying feedback collection. Plus, they remind your customers about your brand at strategic moments.
03
Advantages of Working with Us
Here, we highlight what makes Marketorium’s chatbot development services stand out and how our expertise benefits your business.
At Marketorium, we have extensive experience in the development and launch of complex integrated bots. We tailor each bot to our client’s specific needs—whether it’s a helper bot, an AI-driven assistant, a bot for entertainment, or a bot oriented toward business.
We work with various messengers (WhatsApp, Viber, Telegram, Facebook, Instagram, among others) and are continuously evolving, always searching for new ways to improve chatbots.
04
Creating Chatbots: A Popular Marketing Service
In this part, we explain why chatbots have gained popularity and the main ways businesses use them to improve engagement and streamline processes. Creating chatbots is popular in the marketing market. They automatically send messages at a set interval, focusing on communication with users on websites or social media pages.
By using chatbots, businesses can:
Automate customer support services
Quick answers to common inquiries, available 24/7, reducing workload for human staff.
Inform target audiences via newsletters
Scheduled updates or promotions keep users engaged and informed.
Attract customers and generate leads
Proactive engagement to guide prospects, capture contacts, and personalize offers.
Simplify sales and promotional processes
Automated recommendations, follow-ups, and discounts streamline conversions.
Telegram, in particular, sees increased chatbot creation. Although managers and social networks use channels and groups, in Telegram, bots are created separately through @BotFather, where primary setup like naming, descriptions, and photos takes place.
05
How to Create a Chatbot in Telegram
Below is a step-by-step guide to creating a Telegram bot, with insights on how it enhances business automation and marketing.
Steps to Follow
For maximum functionality, professionals should handle chatbot creation. Marketorium’s internet marketing specialists deliver advanced features that automate and enhance your business communication.
05
How to Create a Chatbot in Viber
In this section, we offer basic steps to develop a Viber chatbot, even without extensive technical experience.
To create a chatbot in Viber, go to the development website and log in by entering your phone number. Click “Create bot” and fill in the required fields—name, language, category, photo, etc. You’ll receive an authentication token: copy and save it. Then:
Steps to Follow
Marketorium offers Viber bots for various types of businesses. This capability saves clients time and boosts service quality by swiftly providing relevant information.
05
Chatbots on WhatsApp
Finally, we address the advantages of creating WhatsApp chatbots and how they provide seamless, real-time communication with your customers.
A WhatsApp chatbot allows businesses to communicate 24/7 with their target audience and simplifies many company processes. Marketorium’s full-cycle internet marketing experts write and debug the necessary algorithms, putting them into operation for optimal business development. Count on our team to deliver structured, high-performance WhatsApp chatbots that drive growth and automation.
Get Started Today!
Ready to elevate your customer engagement?
Contact Marketorium today and discover how our WhatsApp chatbots can transform your business!
